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Junior Customer Service Officer Fr-En (M/F)

Published on 2021-07-22



Business areasCustomer Services

Type of ContractIntérim (12 mois)

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Company description

Sofitex Talent Recruitment
Fort d'une expérience de plus de 30 ans dans les Ressources Humaines, Sofitex est un réseau international de Travail Temporaire et de Placement en CDI. Sofitex fonde sa dynamique et son succès sur le professionnalisme de ses équipes, sa forte réactivité et sa proximité.

Job description

For one of our clients located in Bertrange, Sofitex Talent is looking for the following profile for an immediate start:

Junior Customer Services Executive Fr-En (M/F)

Your mission:

  • Provide client support via email and telephone

  • Ensure the publication and the quality of listings

  • Helpdesk support for jobseekers

  • Support for the Sales Team

Required profile

Your tasks:

  • First experience in a customer services role

  • Fluency in English and French

  • Strong customer focus

  • Excellent communication and presentation skills

  • Good knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint) & CRM systems

  • Capable of working with deadlines

  • Ability to work autonomously; effectively handle multiple tasks, prioritize deadlines appropriately and remain flexible

  • Excellent report writing & presentation skills

  • High level of attention to detail, ability to work under pressure, and be willing to invest in personal development to maintain standards in a ‘best practice’ customer support environment 

This is an opportunity for temporary contract of 3 months leading to a permanent contract.

  Salary: 2642,32€ gross/month + meal vouchers months

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