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Sales Assistant – Customer Service – UK Market (M/F)

Published on 2021-02-07



Business areasCustomer Services

Type of ContractCDI

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Company description

Sofitex Talent Recruitment
Fort d'une expérience de plus de 30 ans dans les Ressources Humaines, Sofitex est un réseau international de Travail Temporaire et de Placement en CDI. Sofitex fonde sa dynamique et son succès sur le professionnalisme de ses équipes, sa forte réactivité et sa proximité.

Job description

For one of our clients, an industrial and human-sized company located in Luxembourg (Cloche d’Or), Sofitex Talent is currently looking for a

Sales Assistant – Customer Service – UK Market (M/F) - English Native Speaker

Your mission

You will assist the Country Sales Manager in his tasks on the export management day to day activity. You will also assist in the translation of administrative and sales documents for the company

Your role will be on the sales assistant and on the marketing sides.

Your tasks

Sales Assistant

  • Follow up of the client’s request on the various products of the company (availability, technical specificities, etc.)

  • Follow up of the commercial agreements for the clients and prospects

  • Follow up of the client’s order completion: check prices, logistics conditions, product characteristics

  • Follow up of the potential claims: non conformity of the products, liaison with the quality service

  • Inform the team about the inventory and the state of the customer’s order


  • Proofreading of various documents in English (flyers, documentation, website)

  • Update of the technical files, administrative documents

  • Carry out market research

  • Data extraction on the company software to plan commercial actions


  • Take minutes of meeting

  • Daily communication with clients and prospects (oral and written)

  • Write administrative and sales documents

  • Use of Excel and Powerpoint to create sales support documents, layout calculation tables, etc

Required profile

  • Bac+2 degree in international sales management or similar

  • A first similar experience is required, ideally within in industrial environment

  • English native speaker is required, you also have ideally an intermediate level in French

  • Computer literate, you master MS Office (Excel-Powerpoint). The knowledge of the software Sage would also be an advantage

This is a very interesting opportunity to join a small team and for a permanent contract to start asap

Salary ranges between 2700€ and 3000€ gross

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