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Customer service officer English-German (M/F)

Published on 2021-01-08

Referencexg2amueewf

LocationLuxembourg

Business areasCustomer Services

Type of ContractCDI

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Company description

Sofitex Talent Recruitment
Fort d'une expérience de plus de 30 ans dans les Ressources Humaines, Sofitex est un réseau international de Travail Temporaire et de Placement en CDI. Sofitex fonde sa dynamique et son succès sur le professionnalisme de ses équipes, sa forte réactivité et sa proximité.

Job description

For one of our clients, an industrial company, Sofitex Talent is currently looking for a


Customer Service Representative English-German (-French) (M/F)


Your tasks:


You will support the sales deparment on the following:


  • Taking care of customer requests and customer order

  • Being proactive in your customer relationship to make sure of the full satisfaction from clients;

  • Sales Administration: price requests - customer orders -  identifying when internal support is needed for validation on special technical or commercial aspects - transmitting offers and receiving orders - fixing delivery delays with production - confirming orders to the customers

Required profile

Your profile:


- You are graduated  with minimum a technical Bac+2


- You have at least a first similar experience


- You are fluent in German and English. French is a big asset


- You ideally have experience with SAP


- You have the ability to work within a multicultural environment


This is an opportunity for a permanent contract, to start at the beginning of 2021.


Salary ranges between 2800 and 3600€ gross/month, depending on your experience

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